Generator Guru's Newsletter



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Generator Guru's Newsletter


HQ & ROW (Rest of World)

Parts Sales:

To purchase parts please order via our website. We hold over 400,000 parts in stock that can be purchased online. Buy now!

All parts listed on the website are in stock unless otherwise indicated on the product page. Purchasing via the website will ensure your parts are dispatched from your closest depot with stock, and prevents errors in addresses and delivery service requests.

 

Engineering Support:

We can assist you in troubleshooting problems, and advise you on repairing the Generator! Submit a support ticket with your questions to our Engineers by chat or email us on Support@generatorguru.comAll languages are supported.

Please include the following in your email:

  • Make & Model of the Generator
  • Any Numbers or codes written on the Generator/Engine/Part
  • Your request (advice required)
  • Pictures of the Generator and Part if possible

 

Generator / Part Identification:

If you do not know the Make and Model of your Generator or the name of the Part you need, we do provide an identification service. Please contact us for any of these services free of charge to our email Support@generatorguru.com . Please include the following:

  • Pictures of the Generator (front and back)
  • Pictures of the Part required
  • Any Numbers or codes written on the Generator/Engine/Part
  • Your request (advice required/identification/part searching for)

 

Customer Services:

 If you have any questions or complaints with an order we want to hear from you! Please email us on Support@generatorguru.com and include in your email:  

  • Your order number
  • Your name
  • Details of the issue
  • (Pictures can be added to email) 

 

Call Us / Write to us:

Telephone: +44 1273 257111 (English Speaking only. Please Chat or Email for other languages.)

or you can call us on +44 01273 41 55 44
 
Offices open 9 am to 1 am Monday - Friday UST/GMT
 
Address:
 
Generator Guru Limited
Head Office
Unit 3 & 4 Southern Cross Workshops           
Freemans Road                                 
Portslade                                          
Brighton                                      
East Sussex
England
United Kingdom
BN41 1SL